Last updated: 28 May 2026
GOSO WEAR ("we", "us", "our") operates the website gosowear.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
We collect information you provide directly to us when placing an order or contacting us, including your name, email address, phone number, shipping address, and payment-related details (such as UPI transaction references). We do not store any card data, UPI PINs, or bank account numbers on our servers in compliance with RBI Tokenisation Guidelines.
We use your personal information to process and fulfil your orders, send order confirmations and shipping updates via email, respond to your inquiries and provide customer support, improve our website and shopping experience, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.
Your data is stored on secure servers with industry-standard encryption. Our website uses HTTPS/SSL to protect data transmission. We implement reasonable security practices as required under the IT Act, 2000. Access to personal data is restricted to authorized personnel only.
We use Google Analytics (GA4) to understand how visitors interact with our website. This service may use cookies to collect anonymous usage data. You can disable cookies in your browser settings. We use localStorage in your browser to maintain your shopping cart — this data never leaves your device.
Under the Digital Personal Data Protection Act, 2023, you have the right to access your personal data held by us, request correction of inaccurate data, request erasure of your personal data (subject to legal obligations), withdraw consent for data processing, and file a grievance with us or the Data Protection Board of India.
We use third-party services for payment processing (MMADPay UPI), email delivery (SMTP), and website analytics (Google Analytics). These services have their own privacy policies. We share only the minimum information necessary with these services to fulfil their functions.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is retained for a minimum of 8 years as required by Indian tax and commercial laws.
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.
Data Controller: GOSO WEAR
Grievance Officer: Shikhar Chourey, Aditya Kaushal
Email: grievance@gosowear.com
Phone: +91 83494 60551
Address: Office No. 102, 19/4, New Palasiya, Behind Apna Sweets, Indore, MP - 452001
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.